Best Practices

The best maintenance programs begin before trouble occurs, and preventative maintenance should be your first step on the road to reliable system performance.

Inspections

Be observant for signs of loose parts, wear or impending failure - catch small problems before they become big problems. Always conduct the pre-dive and post-dive inspections.

Failure to inspect and replace thruster cartridge seals as necessary is the most common reason for systems to be returned to VideoRay for repair. Water ingress through the thruster cartridge seals typically leads to major internal component damage, which is expensive to repair. See additional warnings and view example cartridge seals.

Care and Handling

Do not abuse the VideoRay and be careful not to damage the system's components through normal use. For example, avoid letting the tether connectors come in contact with the ground where dirt damage the contacts.

Cleaning

Use care when cleaning the pressure sensor to avoid damaging the sensor. Do not insert anything into the pressure sensor cavity, and do not apply high pressure spray to the sensor.

Storage and Transport

Always pack the system securely to make sure it is not damaged in transport.

Service

Follow procedures and use the proper tools. Work in a clean environment.

Trained Operators

Do not subject equipment to accidental or inadvertent abuse by someone who is not trained in its proper use.

Trained Technicians

Maintenance should be completed by trained technicians, and using factory authorized parts. VideoRay recommends that you create and maintain a system logbook. The logbook entries can include details of missions (date, location, conditions, dive time, etc.) and maintenance performed (date, procedure, parts replaced, etc.). The logbook may help identify possible causes of problems and systemic issues that should be reported to VideoRay for further investigation.