Additional Knowledge or Skills NeededWe are equally concerned that you have not been able to identify the problem by using this system. If you are unsure how to conduct a test or answer a question, please contact VideoRay Customer Care and provide as much information as you can about the symptoms, the diagnostics steps that you have performed so far and the results. A VideoRay certified technician will be happy to help you conduct more tests or determine whether to send the equipment to VideoRay or a Factory Authorized Service Center for a more complete diagnosis and repair. To contact VideoRay, see the How to Get Help page.
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