VideoRay's Interactive Technical Assistance Library

VITAL is the easiest way to check your VideoRay system's "vital signs" when it seems like it is not working properly.

VITAL is an interactive diagnostics system to help troubleshoot problems with your VideoRay ROV or accessories.

Often, many problems are simple issues that can be resolved in the field with a little diagnostic investigation and appropriate corrective action. VITAL will help you determine the cause of your problem, find a solution and get operational again quickly. It's the next best thing to having a VideoRay certified technician look over your shoulder and recommend what to check or do next.

If a problem is beyond the scope of the diagnostics available through VITAL, the information uncovered in the process can facilitate improved communications with a VideoRay certified technician. This information can also be used narrow down the affected components to get repair parts shipped to you quicker, or reduce the cost of sending the entire system to VideoRay or a VideoRay Authorized Service Center for further diagnostics and repair.