Advanced Diagnostics Needed

It appears that VITAL is unable to determine the specific cause for the symptoms you are reporting.

We are equally concerned that your problem has not been resolved by using this system. We suggest that you review the symptoms carefully and re-initiate the diagnostic process to double check your results.

If double checking your results does not lead to a resolution, please contact VideoRay Customer Care and provide as much information as you can about the symptoms, the diagnostics steps that you have performed so far and the results. This information should help us resolve your problem and improve the capabilities of this system to better diagnose these symptoms and provide a recommended solution in the future.

To contact VideoRay, see the How to Get Help page.

Please help us improve our products, documentation and training by letting us know how you got here.
It's easy, just click on the link below and then submit the resulting form.
The information we need will be filled in, but you can add comments if you like.

[ target="_blank">Send Report ]

Internet connection required.
Or, you can send an email later to support@videoray.com - include the following: ""


VideoRay Documentation Only

[ Help us improve this document ]

Rotating Manipulator
Diagnostic Manual, Version: Version: 1.00.00
Copyright © 2015, VideoRay LLC - The Global Leader in Micro-ROV Technology