Advanced Expertise NeededWe are equally concerned that you have not been able to resolve the problem by using this system or complete the repair. If you do not know how, or do not feel comfortable attempting the diagnosis or repair, please contact VideoRay Customer Care and provide as much information as you can about the symptoms, the diagnostics steps that you have performed so far and the results. A VideoRay certified technician will be happy to help you conduct more tests or determine whether to send the equipment to VideoRay or a Factory Authorized Service Center for a more complete diagnosis and repair. To contact VideoRay, see the How to Get Help page.
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