VITAL - VideoRay Interactive Technical Assistance Library

Troubleshooting is a much of an art as it is a science. VideoRay has developed VITAL (VideoRay Interactive Technical Assistance Library), which streamlines the diagnostics process by presenting an interactive series of questions and possible answers. By answering each question according to the symptoms observed or results of tests, the root cause and recommended course of action may be determined.

Each product's VITAL Troubleshooting Guide can be found in the ROV or Accessories Information sections for that product.

If you have a problem that VITAL cannot resolve, please contact VideoRay Customer Care Team for assistance.