Hello! My name is Arely Hernandez and I am a Technical Support Analyst and Training Coordinator at VideoRay.

I joined VideoRay as a Technical Support Representative in July of 2018 and quickly began learning about VideoRay system functions and troubleshooting procedures. Eventually, I was promoted and began handling more complex technical issues along with VideoRay Training. Given that I became more involved in training while gaining technical experience, I also began and continue to deliver system trainings as a VideoRay Instructor. I am now working towards becoming a Mechanical Engineer while working full time and playing musical instruments in my free time.

I, along with everyone else at VideoRay, want to provide our customers with the best experience possible. That being said, please feel free to contact us if you have any concerns or recommendations regarding this lesson. Our contact information is listed at the end of each lesson, and also listed on our website at www.videoray.com.