Troubleshooting

See the SeaTrac manual for basic troubleshooting tips. If you are unable to resolve a problem, you can try the following steps to verify the basic operation and potentially find the source of the problem.

Verify that the Beacon ID settings in PinPoint match the Beacon IDs indicated by the flashing LEDs on each beacon. If they do not match you will need to change the Beacon IDs in PinPoint or on the beacons themselves using SeaTrac Tools.

If the system reports errors when trying to start tracking, check the COM port settings for each device.

If you are not using the GPS receiver, you should remove it from the COM port setup so PinPoint does not try to open it.

If you do not see the ROV Beacon panel in the map view, you need to add the X010 ROV Beacon in the Beacon setup section of the settings.

If you are not getting ping responses from the ROV Beacon, check to make sure it is enabled on the ROV Beacon panel in the upper left of the map view. It's icon button should be highlighted. If not, click the icon button.

If you can't immediately resolve the problem using the above information follow these procedures to verify that everything is set up correctly.

1. Power on the computer.
2. Connect the X150 Topside Beacon to the X150 Topside Beacon Cable
3. Connect the X150 Topside Beacon Cable to the Computer Interface / Power Cable.
4. Connect the Computer Interface / Power Cable to the power supply.
5. Plug the USBL power supply into a power source.
6. Connect the X150 Topside Beacon USB into the desired USB port.
7. Connect the GPS antenna into the desired USB port.
8. Connect the X010 ROV Beacon to the interface cable.
9. Connect the interface cable to the ROV.
10. Power on the ROV.
11. Place the Beacons near each other.
12. Start Pinpoint.
13. Click the Connect icon button in the upper left.
14. Click on GPS icon button on the left.
15. Verify the GPS is operational and the position fix is valid.
16. Click on USBL icon button on the left.
17. Verify the USBL Topside Beacon Attitude through all orientations.
18. Verify the USBL Topside Beacon Heading through all bearings.
19. If the Attitude or Heading is not correct, follow the calibration instructions in the BluePrint Subsea Beacon manual.
20. Click on the Map icon button on the left.
21. Make sure GPS and USBL map icon displays are enabled in the Topside Beacon panel in the upper right.
22. Make sure ROV beacon is enabled in the ROV Beacon panel in the upper right.
23. Click on the zoom to topside button.
24. Verify that the topside location on map is approximately correct.
25. Verify that the topside is pinging the ROV, receiving replies and the ROV's location is approximately correct.

If you observe any problems during the above steps, double check that the COM port settings and beacon configurations are correct. If you still cannot get it working, contact VideoRay Support for additional assistance.