Portable Power Supply
Operator's Manual, 1.00.00

Section 1

Copyright Notice

This material is copyright protected. No material may be reproduced or transmitted in any form or by any means for any purpose without expressed written consent of VideoRay LLC.

Copyright © 2022, VideoRay LLC - The Global Leader in Micro-ROV Technology
Portable Power Supply
Operator's Manual, 1.00.00

Section 2

Table o f Contents

Section # - Topic

6 - Region Specific Information

Portable Power Supply
Operator's Manual, 1.00.00

Section 3

About this Document

Online Manual

This printed Quick Start Guide is a subset of the full version of this manual, which is available on the Portable Power Supply control panel and online in the following formats:

  • Installed on the Portable Power Supply control panel at: pps for viewing the HMTL locally.

  • https://download.videoray.com/pps for viewing the HMTL online.

  • https://download.videoray.com/documentation/pps/pdf/videoray_doc_pps.pdf for viewing the PDF online.

  • https://download.videoray.com/documentation/pps/zip/videoray_doc_pps.exe for downloading the HTML and PDF files.

Document Conventions

Several symbols are used throughout this documentation to add emphasis and to assist in relocating important information. The following table describes these symbols and their uses.

SYMBOL DESCRIPTION
The Danger icon is used to indicate there is a potential risk of personal injury or death. Extra care should be taken to understand the risks, and all personnel should exercise caution. It may also be appropriate to warn others in the immediate vicinity.
The Caution icon is used to indicate there is a potential risk of damage to the equipment or surrounding property. Personnel should receive training in the appropriate procedures before attempting to operate or maintain the equipment.
The Do Not icon is used to indicate that an action or activity should NOT be performed.
The Note icon is used to highlight a specific detail or point of information.
The Tip icon is used to highlight a suggestion or recommendation.

Beyond this Document

There is no substitute for experience and/or training, especially with respect to the real purpose for which you plan to use this equipment. We encourage you to explore options beyond the scope of these materials to expand your knowledge and skills necessary to support your applications. In addition to this documentation, VideoRay offers training and technical support and hosts a general user discussion forum and user image gallery.

We also realize that collectively, users of our products spend considerably more time operating our systems than we do ourselves. Users also encounter more diverse operating environments across an extremely broad range of applications. We highly value this vast experience base, and invite and encourage you to share your experiences and suggestions with us. Please feel free to contact us by any of the methods listed below.

Quality Commitment

VideoRay strives to design, manufacture, deliver and support the highest quality products and services, including this documentation. We have made every effort to ensure that this documentation is accurate and provides you with the most up-to-date information.

If you find any errors in this documentation or have suggestions for improvements, each page contains a "Help us improve this document" feedback link in the left margin (you must be connected to the Internet to use this link).

Address  
VideoRay LLC
212 East High Street
Pottstown, PA 19464
USA
  		 
Email  
info@videoray.com General Information and Sales
support@videoray.com
  		Technical Support
Telephone  
+1 610-458-3000 Office
+1 610-458-3010 Fax

Disclaimer

This document is deemed accurate at the time of its writing, however it is not a legal contract and the information contained herein should not be construed to represent any form of commitment. This document as well as the associated products and services are subject to change without notice.
Portable Power Supply
Operator's Manual, 1.00.00

Section 4

How to Get Help

Help for your Portable Power Supply is available through several channels.

All Hours Self-Service / Crowd-Source Tools

Operator's Manuals and Standard Operating Procedureswww.videoray.com/support/manuals.html
Software Downloadswww.videoray.com/support/downloads.html
Frequently Asked Questionswww.rovfaq.com
ROV User Forumwww.rovinfo.com

Global Support

Emailsupport@videoray.com
Phone+1 610-458-3000 (select option 1)
Additional messaging services are available.Contact us using one of the above methods for options supported.
Remote Sessionswww.videoray.com/support/remote-support.html (by appointment )

Regional Support

VideoRay Authorized Dealers and Service Centershttps://videoray.com/contact-us/locate-dealer-or-service-center/

Training

Emailtraining@videoray.com
Phone+1 610-458-3000 (select option 1)
Training OpportunitiesTraining Overview

Operational Strategies and Tactics Support

If you need help understanding how to apply your system to a specific project, contact VideoRay or you local VideoRay dealer. We can provide guidance or help you find a certified consultant.

Section 5

Before Contacting Support

Please make sure to consider the following information before contacting VideoRay's Technical Support to report a problem. The following information should available:

  • User name and contact information
  • Name of the owner if not the same as the user
  • System model
  • Serial Number of the affected component(s)
  • Accessories in use
  • Detailed information about the issue:
    • Symptoms
    • Operating conditions that create the symptoms
    • Anything new or unusually about the system or operations

Once you have collected the recommended information, visit the "How to Get Help" page for contact information.

In addition, please review VideoRay's Support website for additional information about:

  • Principles of Customer Interactions
  • Customer Care Philosophy
  • Technical Support Policy
  • Third Party Accessory Support Statement
  • Use of Non-VideoRay Supplied Computers
Portable Power Supply
Operator's Manual, 1.00.00

Section 6

Region Specific Information

The following sections contain information that only applies in specific regional locations. See your region for information that may pertain to you.

Section 7

European Union (EU)

The following sections are specific to the European Union.

Section 8

The Waste Electrical and Electronic Equipment Regulations (WEEE) 2013

In accordance with the requirements of the Waste Electrical and Electronic Equipment Regulations 2013, all non fixed electrical and electronic equipment must be disposed of correctly at the end of its useful life through an authorised waste company, and there is an associated requirement to obtain the correct paperwork as per Duty of Care legislation. Please ensure that you treat this equipment as WEEE when you come to dispose of it.