How to Get Help

Help for your MSS is available through several channels.

All Hours Self-Service / Crowd-Source Tools

Operator's Manuals and Standard Operating Procedures	www.videoray.com/support/manuals.html
Software Downloads	www.videoray.com/support/downloads.html
Frequently Asked Questions	www.rovfaq.com
ROV User Forum	www.rovinfo.com

Global Support

Email	support@videoray.com
Phone	+1 610-458-3000 (select option 1)
Skype	videoray.support (by appointment )
Remote Sessions	www.videoray.com/support/remote-support.html (by appointment )

Regional Support

VideoRay Authorized Dealers and Service Centers

www.videoray.com/dealer.html

Training

Operator Training	www.videoray.com/learn-more/training.html
Advanced Maintenance Training	http://www.videoray.com/learn-more/training/advanced-maintenance-training.html

Operational Strategies and Tactics Support

If you need help understanding how to apply your system to a specific project, contact VideoRay or you local VideoRay dealer. We can provide guidance or help you find a certified consultant.